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After almost one year of intensive work, we got to the last audit, in the process of international TOURCERT Certification for TOUR IN PERU. Fortunately, we did great in this last local review! Now we wait for the definitive approval from Germany’s headquarters.  

What’s the International TOURCERT Certification?

Prestigious Endorsement. Since 2009, a group of top tourism professionals in Stuttgart have been implementing and sharing an excellent integral system for the travel business. To this end, they established an international Certification, which is TOURCERT. This quality label attests for a company in the touristic branch which complies with all today’s corporate social responsibility and environmental care requirements.

Sustainability-centered Label. Sustainability is the leading-edge concept in tourism. The central idea is making travel an enduring activity, at the same time it doesn’t harm ecology and benefits society. In general, it encompasses protection of the environment (for example, ban of disposable plastics), totally fair client service, proper working conditions for all personnel involved in the operations (for example, workshops for top customer attention), generating additional cultural and economic growth for the destinations covered by tours.

We are really satisfied for having achieved all those goals and quality standards in our operations!

TOURCERT Certification for TOUR IN PERU – Final Review Process

A long, careful effort. Since mid-2018, we applied for this quality label, and were assigned a local advisor, for the implementation of the Certification’s written and practical standards. Earlier this month, we got the ok from the local advisor. Then we had to pass the final audit here in Cusco, with another TOURCERT consultant, who in turn sends all the data to Germany, where the final decision is made.

Such final review was conducted a few days ago, with total success! The consultant went over all TOURCERT requirements and confirmed they have been implemented and are operational in TOUR IN PERU. We have adapted our Integrated Management System to the most updated sustainability criteria and measures. 

Good Practices are Implemented. With our Guidelines for CSR & Sustainability for the Company, we have instructed all our staff and business partners about good practices in environmental protection, personnel management and rules, clients’ satisfaction and helping people in our tours’ destinations. Likewise, with our Guidelines of Good Practices for Tourists, we cover all required attitudes and behaviors our clients must have while traveling in Peru, and hopefully in their regular lives too.  

Additionally, the international TOURCERT consultant supervised all our divisions and interviewed all staff members.

Finally, the consultant complimented TOUR IN PERU, saying that we indeed had even surpassed the Certification’s needed criteria. Now, her report will be sent to the headquarters in Germany, where the Central Committee will evaluate and take the final decision on whether to grant the approval.

The TOURCERT Certification for TOUR IN PERU is just one step away! Of course we’ll keep you updated and share the news about the outcome of this effort to give our clients the best!

 

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